1. Your most dissatisfied customers are the biggest source of your learning.
  2. If you can not make good, at least do so that he looks good.
  3. If we look at the next century, the leaders will be those who can empower others.
  4. I believe that if you show the problems to the people and you show them the solution then they will be forced to take action.
  5. We all need people who will give us feedback. That’s how we improve.
  6. Whether in the office, at home, or on the road, I always have a pile of books that I want to read.
  7. Do not compare yourself with anyone else. If you do this, then you are being insulted.
  8. About 30 million computers are sold every year in China, but people do not pay software, but one day they will give. As long as they steal it, we want them to steal us. They will be addicted in a way, and then we will find out how to get money from them in the next decade.
  9. The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
  10. In three years, every product that my company makes will be useless. The question is only that we make it useless or someone else.

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